Automate the repetitive work.Take on more clients.
We find the work your team repeats, then build and implement custom AI agents that automate the business end to end, powered by your own dashboard for full visibility and control. We train your staff too.
Built with
Frameworks
Built to improve your processes.Not just buying AI.
Each framework is a building block in your AI infrastructure, chosen by what the audit finds is worth automating to improve efficiency and productivity.
AI receptionist
A receptionist that actually listens, and puts the call straight in your diary instead of a voicemail nobody checks.
- Natural conversation
- It follows what the caller means, not keywords, and speaks the way your firm speaks.
- Sent to the right person
- A real enquiry reaches your team. A supplier chasing an invoice does not.
- Meetings booked
- It offers the times you are free and puts the meeting straight into your diary.
- Answers at 11pm
- Nights, weekends, and while your team is on another call. Those callers are the ones you lose now.
Sales and follow-up
Follow-up that keeps going after your team has moved on, so a deal dies from an actual no, not from somebody forgetting to send the third email.
- Lists built for you
- Prospects who match who you actually sell to, researched without anyone losing a morning.
- Written for one person
- Each message names something true about that business. Mail-merge gets deleted.
- The chase happens
- Deals die in silence more often than in a no. Follow-up runs on schedule, not on memory.
- Replies reach a human
- The moment someone answers it stops and hands your team the thread, history attached.
Workflow automations
Your CRM, your inbox and your accounts finally run as one chain end to end, instead of someone retyping the same details between them all day.
- Your tools connected
- CRM, forms, inbox, accounting. The same information stops being retyped between them.
- Triggers you choose
- A deal closes, a form comes in, an invoice ages past thirty days. The work starts itself.
- The whole chain
- Not one task but the full sequence, so nobody is left doing the boring middle by hand.
- Loud failures
- When it breaks it tells a person. An automation that fails quietly is worse than none.
Client fulfilment
Onboarding, updates and proposal drafts move on their own, and nothing reaches a client until you have actually read it.
- One job at a time
- Onboarding, the weekly update, the proposal, the unpaid invoice. Specific jobs, not an assistant.
- Approval where it matters
- Anything a client sees waits for a person. That is a setting you control.
- Free rein where it does not
- Research and first drafts just run. Nobody signs off a draft no one has read.
- Shaped by the audit
- What you get, and what it is allowed to do, comes out of what we found in your business.
Reporting and oversight
Every run logged, every cost visible, and an off switch you control yourself.
- Everything on record
- What it was asked, what it did, what it decided, what it passed to a person.
- Spend you can watch
- AI costs money each run. You watch that number, and it builds up month by month.
- Run by your own people
- We train the team who use it daily. You should not be calling us to change a reply.
- Off whenever you want
- Any part, any time, without asking us. What you cannot stop, you do not control.
Who this is for
These businesseshave the most to gain.
01 · Professional and healthcare
Professional and healthcare
Healthcare and medical
Dental practices, clinics, physiotherapy, diagnostics
Legal
Law firms, chambers, independent attorneys, notaries
02 · Wellness and hospitality
Wellness and hospitality
Wellness and beauty
Spas, salons, nail studios, massage therapy, estheticians
Hospitality and leisure
Event planners, caterers, venues, tour operators
Fitness
Gyms, personal trainers, yoga studios, sports coaching
03 · Property, building and trades
Property, building and trades
Real estate
Estate agencies, letting agents, property managers, valuers
Construction and contracting
Contractors, builders, structural engineers, fit-out firms
Maintenance and repair
Plumbers, electricians, HVAC, cleaning companies, landscapers
04 · Creative, technical and B2B
Creative, technical and B2B
05 · Logistics and education
Logistics and education
Transport and logistics
Movers, couriers, delivery networks, freight and haulage
Results
Proof in motion.Clarity in numbers.
These are three of the workflows Paxlan is asked for most, shown the way they actually run in a service firm. None of it is a measured client result yet.
Recruitment
Afirst-passshortlistarriveswiththereasoningattached.Consultantsreviewandoverrideitinunderanhour,andspendtherestinfrontofclients.
Recruitment firm
What we automate
It is very possible to automate your businessend to end.
Sales and follow-up
Build prospect lists, personalise outreach, qualify responses, and keep follow-ups moving without relying on memory.
Enquiries and response
Capture enquiries from your key channels, answer routine questions, log the conversation, and route the right opportunities to your team.
Client fulfilment
Automate onboarding, project updates, handovers, task creation, and routine client communication.
Client reporting
Turn recurring data and project information into consistent reports delivered on schedule and in your format.
Content and marketing
Turn completed work, client insights, and internal expertise into drafts for case studies, posts, campaigns, and newsletters.
Documents and administration
Draft proposals, extract information, organise records, and reduce repetitive document work.
Benefits
The benefit of AI.Backed by our audits.
The research on where AI actually helps is strong, and it is very specific about which work it helps with. The audit exists to find which of those jobs are sitting in your firm, before anyone builds anything.
Sign the next ten clients without three new hires
This is the whole point. Your capacity stops being a function of how many people you can afford, and the payroll stops growing every time the client list does.
14%
Get through more enquiries with the team you have
Every enquiry picked up on arrival, researched, and answered while the person is still deciding. The ones you lose to silence are the cheapest ones to win back.
more customer issues resolved per hour, across a deployment of over 5,000 agentsBrynjolfsson, Li and Raymond, NBER
40%
Quotes and proposals out the same day
Drafted from the work your team has already done, so they edit and send instead of starting at a blank page on a Friday evening.
less time taken on professional writing tasks, with quality rated 18% higherNoy and Zhang, Science
34%
Your newer staff start performing like your best ones
The finding almost everyone misses. The gains land hardest on the people still learning the job, which is where your training time goes.
improvement for novice support agents, against almost nothing for the most experiencedBrynjolfsson, Li and Raymond, NBER
25%
The repetitive work stops eating the week
The chasing, the updating, the same report every month. It runs on its own and your team spends the time in front of clients instead.
faster on tasks inside the AI’s range, with quality scores over 30% higherDell’Acqua et al., Organization Science
Your team is trained on it, not left with it
The work runs inside your CRM, your inbox, your accounting tool, and we train the people who use it daily. Nobody quietly goes back to the old way after a month.
How Paxlan works
Three stages,and you can stop after any of them.
Nothing gets built before it has earned its place. Each stage ends with an honest answer on whether the next one is worth it.
Analyze Operations
We map where your team’s time actually goes and hand you a ranked list of what is worth automating first.
Build Frameworks
We fix what is broken in the process, then build the highest-value workflow inside the tools you already use.
Improve Performance
We keep what is running, train your team to use it, and build the next workflow once it has earned its place.
Integrations
Automation that works across your business
Think of it as adding AI employees you can assign anywhere in the business, working inside the tools you already have instead of replacing them.
Questions, answered
Most AI companies hand you a tool and leave you to work out the rest. Paxlan starts with an audit instead of a sale: we map how the work actually gets done, then build only what is worth automating, on the tools you already run. If the honest answer is that you are not ready, we say so.
Still have a question?
Book a Discovery CallWhy now
The longer you wait,the harder the gap is to close.
Find where AI pays in your business, starting with a free call.
Forty-five minutes on how work moves through your firm, and a straight answer on where automation would actually pay, whether or not we ever work together.